English Question

 

Question 1 (2 points)

Which of the following should be used for a business message (unless told to do otherwise by your company)?

Question 1 options:

	Single spacing
	Left justification
	Correct spelling
	All of the above

Question 2 (2 points)

Which of the following provides the LEAST form of emphasis?

Question 2 options:

	Bold
	Italics
	Underline
	ALL CAPS

Question 3 (2 points)

Which of the following would require an ordered list?

Question 3 options:

	Pros/Cons of a decision
	Meeting attendees
	Steps in a process
	Items to purchase

Question 4 (2 points)

Which of the following is the best formatting for the date?

Question 4 options:

	1/5/2021
	January 5th, 2021
	January 5th, 2021
	January 5, 2021

Question 5 (2 points)

Which of the following is appropriate?

Question 5 options:

	The meeting requires seating for 11 and will start at 9.
	The meeting requires seating for eleven and will start at nine.
	The meeting requires seating for 11 and will start at 9:00 a.m.
	The meeting requires seating for 11 and will start at nine a.m.

Question 6 (2 points)

Emojis can be used in meeting minutes.

Question 6 options:

	TRUE
	FALSE

Question 7 (2 points)

Which of the following is used for subject lines?

Question 7 options:

	Title Case
	Sentence Case
	All Capitals
	A or B

Question 8 (2 points)

Which of the following is the BEST subject line?

Question 8 options:

	Meeting
	Planning Meeting for Site Visit
	Meeting Attendance Mandatory
	Meeting to Discuss Plans for Next Week’s Site Visit

Question 9 (2 points)

Why should the main idea be the first sentence of a paragraph?

Question 9 options:

	Because the white space between paragraphs when single spacing draws the reader’s eye to the first sentence of a paragraph
	Because topic sentences in academic writing are always put first in a paragraph
	Because that’s the way it’s always been done
	Because the main idea does not need to be the first sentence of a paragraph

Question 10 (2 points)

A one-paragraph email might use which of the following?

Question 10 options:

	Headings
	Bolding of important dates
	Italicizing of the salutation
	A subject line in ALL CAPS

Question 11 (2 points)

Which of the following would be the best salutation for an email if a recipient name is not known?

Question 11 options:

	Dear Employees:
	How are you?
	Both A and B
	Neither A nor B

Question 12 (2 points)

Which of the following is NOT an appropriate salutation?

Question 12 options:

	Dear Ms. Nguyen:
	Dear Trang Nguyen:
	Hi Trang:
	Hi Trang,

Question 13 (2 points)

Which of the following should be used in a letter if a recipient name is not known?

Question 13 options:

	To whom it may concern:
	Dear sir or madam,
	Use a subject line and no salutation.
	Do not use a subject line or a salutation

Question 14 (2 points)

If both a subject line and salutation are used in a letter, the subject line is placed __________ the salutation.

Question 14 options:

	before
	after
	on the same line as
	after the colon in

Question 15 (2 points)

Which of the following is the BEST way to mention an attachment in the body of an email?

Question 15 options:

	An attachment is provided.
	Attached is an explanation of benefits.
	Both A and B
	Neither A nor B

Question 16 (2 points)

Which of the following is an appropriate signature block for a letter?

Question 16 options:

	Sincerely, Abigail Salinger Abigail Salinger Project Manager
	Sincerely, Abigail Salinger Project Manager
	Sincerely, Abigail Salinger Project Manager (123) 456-7890
	Sincerely, Abigail Salinger asalinger@company.com

Question 17 (2 points)

Which of the following is rare in a civilian memo and usual in a military memo?

Question 17 options:

	Date
	Subject Line
	Body Content
	Signature Block

Question 18 (2 points)

Match the following terms to their meanings.

Question 18 options:

1 2 3 4   Complimentary Close 1 2 3 4   Signature Block 1 2 3 4   Attachment 1 2 3 4   Salutation

1. A greeting 2. An expression to say farewell 3. The sender’s signature, name, title, and contact information 4. A document or item included with a message

Question 19 (2 points)

Memos are more formal than emails.

Question 19 options:

	TRUE
	FALSE

Question 20 (2 points)

Emails cannot be viewed by anyone other than the senders and recipients.

Question 20 options:

	TRUE
	FALSE

Question 21 (2 points)

Which of the following characterizes a memo as a message medium?

Question 21 options:

	Personal
	Informal
	No documented record
	For internal audiences

Question 22 (2 points)

Which message medium is collaborative, immediate, personal, and appropriate for internal and external audiences?

Question 22 options:

	Letters
	Memos
	Emails
	Phone Calls

Question 23 (2 points)

Which message medium should be used by a supervisor introducing new security scanners for office entry to employees, some of whom are nervous and may have questions because the office has experienced several recent break-ins?

Question 23 options:

	Letter
	Memo
	Email
	Meeting

Question 24 (2 points)

Which message medium should be used by an employee to provide a supervisor with a lengthy explanation of problems and solutions for a current project that has presented several obstacles requiring additional resources the supervisor must approve?

Question 24 options:

	Phone Call
	Letter
	Memo
	Text Message

Question 25 (2 points)

In which situation should a memo be used?

Question 25 options:

	Lengthy message to all employees explaining how to use a new company software program
	Lengthy message to a client explaining new purchasing procedures
	Medium-length message to a peer explaining an issue and asking questions
	Short message to a supervisor indicating completion of a project